Privacy Policy

Last updated: March 10, 2026

GrandOps ("we", "our", or "us") operates the GrandOps mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our application.

1. Information We Collect

When you use GrandOps, we collect the following information:

• Account Information: Your name, username, and role within the organization, as provided by your administrator.
• Usage Data: Task assignments, issue reports, comments, and activity logs generated through your use of the application.
• Device Information: Push notification tokens to deliver notifications to your device.

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the task management and operations tracking service.
• Send push notifications about task assignments, status updates, and team communications.
• Generate activity logs for operational transparency and accountability.
• Synchronize data with connected third-party services (such as Notion) as configured by your organization.

3. Data Storage and Security

Your data is stored securely on our servers. We use industry-standard security measures including encrypted connections (HTTPS/TLS), hashed passwords, and token-based authentication to protect your information.

4. Data Sharing

We do not sell, trade, or share your personal information with third parties, except:

• With your organization's administrators who manage the GrandOps system.
• With integrated services (such as Notion) as configured by your organization for operational purposes.
• When required by law or to protect our legal rights.

5. Data Retention

We retain your data for as long as your account is active within the organization. When your account is deactivated or deleted by an administrator, your personal data will be removed from the system.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and associated data through your organization's administrator.

7. Push Notifications

GrandOps uses push notifications to keep you informed about task assignments, updates, and team communications. You can disable push notifications through your device settings at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact your organization's GrandOps administrator.